LOCATION
Harelands Courtyard, Moor Rd, Richmond, DL10 5NY
HOURS
09:00 AM – 17.00 PM
Monday – Friday
CONTACT US
Phone: 0174 8902139
Email: [email protected]
Repairs with Daisy
Your day-to-day service
As a Social Landlord, Daisy Housing values the needs of our tenants and the importance of maintaining our homes to the highest standard possible. In addition, Daisy Housing are committed to ensuring that our tenants are offered homes in a safe and welcoming community.
Repairs
You can report a repair in the following way:
We are responsive to any feedback on our properties and aim to resolve complaints quickly and fairly. We are focused on providing a good customer experience and encourage feedback so we can improve our services. To get in touch, please fill out our complaints form or contact us directly as mentioned above.
For further details on contact details please visit our contact us page
Response Times For Repairs and Maintenance...
To ensure our aim and values are met, we operate a responsive repairs system. We will also perform routine maintenance, compliance and health and safety checks. Where it is possible to do so, Daisy endeavor to plan maintenance work in advance and aim to follow the below time bandings:
Emergency Repair
24 Hours
Urgent Repair
7 Days
Routine Repair
1 Calendar Month
Adaptations you may need to your home
If you require any small adaptations to be made to your property which can ease your quality of life and standard of living, where possible, Daisy Housing will look to support.
Daisy Housing will also work with Occupational Therapists should the need arise, to establish if your home continues to meet your current needs.
Tenant Information
For any help, advice or guidance regarding your housing needs, tenancy support & consultations.
Supported Living
Find out the benefits and key features of Supported Living services that are provided
Our Referrals
Daisy will review all of the referrals we receive to determine if a tenant is eligible for our housing.